http://www.clarkehyrne.com/work daily 0.75 2025-10-28 https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1437505562263-LI4YKQ1TWQ5M5968IDQ2/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1438140957433-SDSNVJ1IRZ4SWYG040TY/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1432281335683-TXPCVG2DNI2H7F2Y9HU4/image-asset.png Work Page mockup https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1437526167458-5OAFHSO0VE9BNJNQDMO1/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1437526088603-YMPIHNCYR2R7N064MC4T/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1437769848649-MGQ8Q8ZVSE2U2N7GAL95/image-asset.png Work Wireframes https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1447984569079-4HPQ662E5HPKOBFQG03N/UI-Flow.png Work Initial flow with a slide-out drawer https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1431569426144-9J5JY1KYK5D7CYKJKDXI/Design-Stories-and-Task-Flow3.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1430944299808-EPJ1X517FO8XT6EEKPU7/user-research_ideation.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1430885869139-16D356DOVE4EO7CZ7TLN/comparison-feature-ui-sketches-sketches3.gif Work Sketches with interaction https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1431570036332-2GKADQUEA2CJUDBGTSGU/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1430885855984-PW99CQD8QXPN5H1ZMAOO/Compare-vs-consensus2.png Work Whiteboarding to tease apart "choosing" : is it an act of comparison or consensus? Can the feature I design do both, or should I focus on one? https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1430944750737-8KAC0SKDF4Z951HGOTVV/user-research_mental-models1.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1430943071964-I62YCLJ5DQZZT7NW3CWW/tinder+robot.gif Work A Tinder robot demonstrating the swiping to accept interaction https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1439419488407-8G315HVRCMF3WNGYRD0K/image-asset.jpeg Work Provisional persona https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467220980409-MBQUNQFIIXPLHVTELLGQ/clarke.hyrne%40gmail.com Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1446150504847-3J85DZV8HR3FPT6OHB6Z/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1447986293588-YH53OPEJK06XOELZSS3T/image-asset.png Work Revised flow with secondary targets in the list view 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https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467345907675-UHXLTVNW5RDP4QDM37N4/clarke.hyrne%40gmail.com Work Simplified breakdown of user flow for the 3 prototypes https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1462167722651-124D0TM88XDA6V84YPK3/clarke.hyrne%40gmail.com Work Original discussion with design team https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1462167506383-VNB6PU6IO3TM8FG8W6SS/clarke.hyrne%40gmail.com Work Cloud storage illustration for this article https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467222493936-T3F3VQST94I0VPDZA18M/clarke.hyrne%40gmail.com Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467223324520-E4SY2VD9YDXRUOQ9FLOG/clarke.hyrne%40gmail.com Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1462214384873-6ZPAMJ4JS0IEW99I91Y6/clarke.hyrne%40gmail.com Work Excerpt from UX roadmap shared with directors + design team https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1464038881283-2VIGOV6A7016UVEOXW8N/image-asset.png Work Insurance ecosystem map (Greylock Partners): potential partners, or at least a sign of what NW might need to help users navigate https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466802268384-DIITHTFWFI74PDL66FK1/Store+shot+1.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466805060396-NYLN7H1P0HU3UJDARB38/Store+shot+2.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466802274713-DEZKE9AUAWNDUS6LI8K8/Store+shot+3.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466808207530-GFARCF3TT84PTP60P87Q/image-asset.png Work How many 101 articles does someone have to read? What comes after what? https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466879081920-QKJCDGIF36GJD1UGYX4O/clarke.hyrne%40gmail.com Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466803569802-8XYL2374GOGGHRXGR9BA/Loading+Screen.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466805649029-EYG1HYAFE7E87R36KX0K/NUX.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466805648950-U5961WHLSVNEBLEWR4AK/Articles.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466805167654-LD7SFR5GHURDA16YH1Y8/A+Tool.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466803535376-PWWMO3AQ9UU187ZFMHXC/Chat.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1465324220385-7LL2DTVRFHDHDQZABHB9/clarke.hyrne%40gmail.com Work How I felt during Lost season 5 or when someone asks me to edit Sass. https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467751745828-CSOFP7RBHH1V05OF47RO/Desktop+Landscape+Copy+2.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467751745415-2AACTXSGELHHXN8MWQ5Z/Desktop+Landscape+Copy+3.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467751747049-X7JPVPZL3JJVTP1FN1H0/Desktop+Landscape+Copy.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467751748792-45VGS6F76ZWII7HX03BQ/Desktop+Landscape.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467751747529-EGHCQ3YRZ1T8PBTX0GPH/Type++experiments.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467751747954-8SI51P28MQ25WMW78YRO/Type+.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1520044309692-OEB97AM6Q8U1FKAXCHQG/Signup--billing.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1500774240407-RO6TCUYW0XAW79F16X3L/Environment+lightbg.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1520044261889-QMRGEZB5TTYQ8FH1CFVE/trial+bar.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1500774221291-60SWL4G8FFU97KIB3ARE/Dashboard+lightbg.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529642309763-7GCZX7B7YAD2FKMJQRN6/correlation+patient+experience+clinical+quality.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529642519422-823U96C26VS3LNI1EGYY/Screen+Shot+2017-12-20+at+2.12.37+PM.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538629474867-C5HCPRJZ1GGLS4Z45REH/screencapture-deltadentalins-find-a-dentist-faces-SearchPage-jspx-1472683288662.png Work - Old directory: little info, unclear https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538626730834-LKVIU4AVAB6VKVC5Z0MT/airbnb-reviews.png Work - AirBnB: trust through information https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538627163670-DVRUZBGWMDDEEO6CCGIL/-ratings.png Work - Rating system exploration Without using yellow https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538627338193-TP3J9QCKMXOH4IEBANVB/Small--cost-quality-48px.png Work - New hierarchy and external reviews https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1533165908608-35O7SROCYE65GOFST4G8/tech-vs-insurance-knowledge.png Work 1: https://www.nngroup.com/articles/computer-skill-levels/ 2: https://www.policygenius.com/health-insurance/learn/health-insurance-literacy-survey/ https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538026394445-52QAY52VIF2XUXX9LRIE/mobile+possibilities.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529644707989-800R4V8LQFQ46GR5QYVZ/cost+and+quality_search+results--48px+yelp.png Work - Search by office → search by dentist The old directory was organized around offices, which is not how members search for dentists. Offices make sense for contracts, but people learn about dentists through referrals (friends and coworkers). Focusing on individual dentists makes the directory feel more human. https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538618678359-M5IEA40EZVVV6YP5Y7K7/journey+map+excerpt.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529645446532-DUNUY2PXGK9VBJVP2FJN/archetypes-for-journey-mapping.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529645469447-PVG3KAE673KKGW3NQVNG/IMG_20170329_154158.jpg Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529645476142-GB6KTTR3Q24U1WGFQXFK/IMG_20170329_154227.jpg Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529646785652-NKR30VL6TGJQ8KA9XC2C/autosuggest--v1.1--dark+purpler.png Work - Autosuggest: helps the power user and novice Autosuggest provides a stronger information scent than no feedback, and it allows users to see the effect of their search queries before they commit to a specific search interaction. It guides them to be specific enough and shows them how the search engine “thinks.” https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529645758519-OSQDIN1I6QT7VOP1A095/Delta+Dental+Screen+Shot+2016-08-26+at+10.18.31+AM.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529645834342-VXW8VMUP95KZAVNN1SVO/screencapture-deltadentalins-find-a-dentist-faces-SearchPage-jspx-1472683269633.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529645996865-XYR6MVPKO5TKIZRU5C1N/IMG_20160826_140401.jpg Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529645713528-158UZLLW0ALL32CE2MGB/01a2_account+authentication+full.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534397473281-FS1XDAA75SX8MS7NEA5L/mobile+old+guidelines.png Work Old purple design https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538625263006-J1HQBTYO2ZV3W9Z44NRP/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1532626601260-Y99OFCRUWQL4ZHV8O279/Indicator+behavior%402x.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534398263399-ZREODS6H52VGGGL226QO/autosuggest+experiments.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1532626600323-6T8XOS31H1YETV73LLSA/icons%3A+autosuggest+%2B+account.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1532626600708-IW65J15TBPYEKVTBH5DX/icons%3A+autosuggest+%2B+account+relative+weight.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529644615047-O7Z58P61FH3YQ6GC9H4N/Indicator+behavior%402x.png Work - Tabs → status indicators The old directory grouped dentists by network into different tabs. Usability tests showed that the tabs were unclear. I designed dentist-level indicators so users could see dentists’ network participation at a glance. These indicators adapt to users who are signed in and speak directly to the user. https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529647208886-LYLUHYA540XHYOODUEDA/search--alpha--tablet.png Work - Alpha https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529647265604-WQXFL9OHTLCWA20V131R/cost+and+quality_search+results--48px+yelp.png Work - Current state https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1531459581366-J1TD9YPOOXFJEAA7957D/pd+process.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534396558706-3YS6788DRP27TN6EHBZJ/mobile+possibilities.png Work New design, pushing the conservative envelope https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538628460220-QT8E8S3ND199T0SEQXUL/search+results--desktop.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538628296117-LW23439HDL8KLP3GK84V/platform-vision_Find+a+dentist%402x.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538622951126-8YXYETORB43UUM63Y6QK/enrollee-portal_dashboard_desktop--v0.2%402x.png Work - Early iteration https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534472162840-G0P4IQUFZREJ00JTPW3M/enrollee-portal_dashboard_desktop_v0.5--ppo--home%402x.png Work - Test 1, with placeholder content https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538622990228-TGP0K63EHJJG1W0L2012/%F0%9F%96%A5+Test_ESS_EP_dashboard--less+is+more%402x.png Work - Post-test iteration https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529648317010-5Y1D43KE2AE3RDY92D8V/IMG_0933.JPG Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529648388553-R9SMTSOURP0PHT3VIG5Q/IMG_0974.JPG Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529648448950-51B1J2ILIKPBEYA3HFFQ/IMG_0934.JPG Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529648508118-6BFUQYTOBOUFDVT85INJ/20180221_171310_HDR.jpg Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529648570706-9PLWFYDI1J5JQ9G0ISWI/IMG_0955.JPG Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529648622460-P8UPJPPG4I2KG9MS071O/IMG_0964.JPG Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534473475436-Z5ZCCXH2YUGYSGDWKY6J/dashboard_contextual+action_verify+account%402x.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534473398601-NCHTV87C0C50ZNXQMESU/iteration+1_dashboard+family+PPO%401x.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538623159355-G4HP9TYI8Y19N8L0B083/%F0%9F%96%A5+Test_ESS_EP_dashboard--less+is+more_open%402x+2.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1536291158965-MKLHKN3BZTNBRTB7R4YY/Dashboard+versions.jpg Work - Revised information architecture We researched what members and prospects felt like they needed to understand in order to user their plan well. We asked them what information they needed and when. We combined what we learned and created a new information architecture that matched user expectations better than the older system was able to. https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538623643768-YQ6FOOS29V39PLXZAB4Y/image-asset.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534471678979-AVOIGRE7HABWJ6J4WSIV/ep+ia.png Work Goal: shallower click depth, more user-focused IA https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534472784964-QR0EZI71QAAGWUG6MA95/planning+a+visit%401x.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538623229907-T4G16DS7G4VPX44BCG0U/%F0%9F%96%A5+iteration+1_planning+a+visit--open%401x.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1536289556304-I5ELM9XKU9IVMRI1MX6Z/MVP%2B+Plan+a+visit.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1531462374386-KH46MIRNAMNPHVFXAATY/ess+process.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1536291229887-22479R86GLGE24ZHKO9B/Test_ESS_EP_dashboard%402x.png Work - Use case navigation In our kickoff meeting, everyone was agreed that we wanted to allow members the chance to find whatever information they needed if they knew where it was. We also wanted to add guidance to specific parts of the customer journey that we identified as high potential for impact—new member experience, planning for a visit, and follow up after they've seen a dentist. https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538029054791-X6I68HLC5943XWXQMZSF/mobile+possibilities+ESS+square+2.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534472830205-6UHPT51FNLYR6AEVQCMZ/tech+vs+insurance+knowledge.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1536289813851-KBS2OE4XGSEYVIAFN533/user+model.png Work User model I created mapping retention to projects in marketing + online account system + contact center https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529643158449-75SMOYHX26XLEJSMU2ZK/MVP%2B+Plan+a+visit+port.png Work - New branding https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529640306054-GA6BCRMX3919GSHNZTJL/nested+components.png Work - New brand system + atomic design https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529643334346-ALDCS2Y8JCBWNWJCP77J/cost+and+quality_search+results--48px+yelp.png Work - Old branding https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1529647537430-7LVJKXIN13M6WRTOZMJ1/Log+in+ID+card+MVP%2B+port%401x.png Work - Modern tech stack with deep linking Building our new portal on React + Redux allows us designers more flexibility when it comes to possible interactions. We're now able to design new experiences to take members from email/SMS to landing page to their authenticated experience. https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1466808289217-JVMHMB4CLHKJ7UBIEH38/Store+shot+1.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1467349380584-6XPVHBJXAVT8AYVB282G/Product-Ecosystem-Map.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1534044662453-RE3VDLIBG1OJW84P4ZBA/new-features-wireframes.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538026931359-LEHAKWE1P3WK05PVHQAN/mobile+possibilities+square+2.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1538028874412-M3UAJBMSE80OW4TXP39P/mobile+possibilities+ESS+square+2.png Work https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1430952365998-28UK5SVWLTH11UF3OVZI/UI-Flow5.gif Work 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https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1432591879819-UQLY8KE28KL6YTB0ASSU/IMG_20150306_220818.jpg Designing a 2-sided health app for a hackathon https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1432591827253-OUA1GYKOWN7Q86E2CC53/hackathon+deciding+meeting.png Designing a 2-sided health app for a hackathon https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1432591808286-RL3RFACECROVZG2LHB46/HealthCrush-for-Medium.png Designing a 2-sided health app for a hackathon https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1432591757812-6B68BWZWYZ2XHGB9D9X8/image-asset.png Designing a 2-sided health app for a hackathon https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1432591785819-Z8LCPYJSAKZI4BUCXW2X/Business-dashboard.png Designing a 2-sided health app for a hackathon https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1432591828842-5NVCZDRKETIUP51D57H5/%28null%29.jpg Designing a 2-sided health app for a hackathon http://www.clarkehyrne.com/visualization daily 0.75 2015-08-03 https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1438570915713-PG2T6SREX0KETZNY39B4/image-asset.png Visualizations of Education and Inequality http://www.clarkehyrne.com/design-thinking-er daily 0.75 2015-09-23 https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1443032524325-KRNFMLXZWP8PTH1MWJ31/IMG_7323.JPG Workshop: Design Thinking for the Emergency Room Experience https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1443032429229-34HXJJAI41OQ075F5I46/IMG_7325.JPG Workshop: Design Thinking for the Emergency Room Experience https://images.squarespace-cdn.com/content/v1/54d13acde4b0733d988c96f7/1443032428464-D2I91NYRNY7BKST23WDJ/IMG_7326.JPG Workshop: Design Thinking for the Emergency Room Experience 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